Saturday 16 June 2018

Dixons Carphone and data protection litigation post-GDPR


The announcement that 5.9 million Dixons Carphone customers’ personal records have been accessed without authorisation has put a renewed focus on the prospects of group litigation based on data protection claims.



The incident happened before the new data protection rules under the GDPR came into force on 25 May 2018, which has brought with it tougher penalties of up to 4% of global turnover or 20 million euro, whichever is greater.



In the new regime we can certainly expect a growing dispute climate, not least because the GDPR has focused the minds of data subjects on their rights.



Article 79 of the GDPR gives a right to an effective judicial remedy for data subjects against any unlawful processing of their personal data by a data controller or data processor.  Article 82 gives any person suffering damage as a result of a breach of the GDPR with the right to compensation.



Perhaps one of the main more immediate practical impacts of the GDPR is that we will see data protection claims bolted onto other causes of action including breach of confidence and infringement of privacy, rather than as standalone claims.



The UK has no direct equivalent to opt-out class actions outside the specific framework of the Consumer Rights Act 2015 relating to competition law.  However, the Civil Procedure Rules do provide a basis for group claims to be made in a data protection context.

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